Service

Technical assistance all over Europe

Thanks to the experience gained over the years, Samos is able to guarantee technical assistance throughout Europe on its represented systems.
The technical assistance is guaranteed by a network of specialized technicians who are periodically trained with update courses.

Organization

The technical organization has been designed and sized to ensure coverage and intervention times aligned with the needs of owners and crews.

Assistance

In order to follow customers closely in Italy, Samos, in addition to operating from its headquarters in Genoa, operates also in some branches throughout the country opened from quite some time, specifically in Viareggio.

Always close to you

A remote assistance service has been in operation for some time thanks to the latest generation technologies. Through diagnostic procedures and an efficient logistic service, it is possible to provide effective solutions.

Spare parts

One of our strong suits is an efficient logistics service that allows us to quickly move spare parts inbound and outbound all over the world, integrated with the availability of spare parts at our various locations.